Billing
Overview
Mixedbread operates on a pay-as-you-go billing model, ensuring you only pay for the resources you actually use. New users receive $10 in free credit to get started with the platform. For detailed pricing information, visit our pricing page.
Payment Methods
We accept major credit cards including Visa and American Express for all transactions. To add a payment method, go to the Billing Settings / Overview page and click Add Payment Method.
Credits
You can view your current credit balance on the Billing Settings / Overview page. To add credits to your account, you can do so through the billing settings. This way you can top up your account with more credits to use or set an auto top up amount.
Adding Credits Manually
Navigate to the Billing Settings page
Click + on the Pay-as-you-go plan page
Enter the amount of credits you want to add and press continue
Adding Credits Automatically
To use this method you have to have a default payment method set up.
Navigate to the Billing Settings page
Click Enable Auto Top-Up
Enable auto top-up and enter the amount of credits you want to top up and the threshold at which you want to top up.
Click Save Settings
Billing Information
You can configure a dedicated email address to receive billing statements and invoices. Additionally, billing information must be provided for the person or company responsible for payment. You can do this under the Billing Settings / Usage & Invoices page.
Usage Overview
You can view your usage and billing history on the Billing Settings / Usage & Invoices page. The usage metrics may be delayed by up to 10 minutes to ensure accurate tracking. The system allows for small overdrafts to prevent service interruptions during usage spikes. The Usage & Invoices page also displays a cost breakdown of your usage based on the services you are using.
Last updated: July 14, 2025